Privacy Policy

Last Updated: 17 October 2026

Information You Share Under This Privacy Policy

When you send a website enquiry, email, chat message or WhatsApp message, or contact us by phone, we receive the details you choose to provide. These may include your name, phone number, email address, preferred project, plot requirements, message and preferred time for a call or site visit.

Please provide only information needed for your enquiry. Do not submit passwords, payment-card details, Aadhaar or PAN copies, or other sensitive documents through a general website enquiry or chat. If documentation is needed for a later transaction, confirm the purpose and the appropriate submission method with our team.

How We Use Enquiry Information Under This Privacy Policy

• To respond to your questions about projects, locations, layouts and available property options.
• To arrange calls, site visits and follow-ups connected with your enquiry.
• To maintain enquiry records and provide customer support.
• To operate, protect and troubleshoot the website and address misuse.
• To meet applicable record-keeping or legal requirements.

Submitting an enquiry requests a response about that enquiry. Promotional communications must follow applicable consent requirements. You can ask us to stop promotional follow-ups using the contact details below.

Website Logs, Cookies and Embedded Content

Website hosting and security systems may process technical information such as IP address, browser type, requested pages, access times and error records. Cookies or similar technologies may support website functions and third-party content.

Our website includes YouTube video content and provides links to Google Maps and WhatsApp. Where enabled, the live-chat service is provided by Tawk.to. Embedded services may receive technical information when content loads; external services receive information when you use their features or follow their links. Their own privacy policies govern their processing. For details, see the privacy policies of Google, including YouTube and Maps, WhatsApp and tawk.to.

You can manage cookies in your browser and use browser privacy controls. Blocking cookies or third-party content may affect videos, chat or other features. Where applicable law requires permission for non-essential technologies, that permission must be obtained; this policy is not a substitute for a consent control.

When Information May Be Shared

Your enquiry may be handled by company staff and service providers supporting hosting, email, chat, communication or enquiry management, as needed to respond or operate the website. Information may also be disclosed where legally required or necessary to address fraud, security incidents or legal claims. Any additional sharing should be explained when it is requested.

Third-party communication services may process information on systems outside your location. Check the relevant provider’s privacy information before sharing documents or sensitive details.

Your Privacy Choices Under This Privacy Policy

You may contact us to ask what enquiry information we hold about you, request a correction or deletion, withdraw consent where processing relies on consent, or stop promotional follow-ups. State the phone number or email used for your enquiry and describe your request. We may ask for reasonable verification before disclosing or changing records.

We will consider requests under applicable law. Some records may need to be retained for legal obligations, transaction records or disputes. For privacy concerns, email support@pbrealinfra.com with the subject “Privacy Request” or “Privacy Concern”. You may write to us in Hindi or English.

Information Retention and Security

Enquiry information should be kept only for the period needed to respond, manage the relationship and meet applicable record-keeping requirements. The appropriate period depends on the type of record and whether an enquiry becomes a transaction. You can contact us to ask about retention of your specific records.

No website, email or messaging service can guarantee complete security. Use care when sharing information online and notify us promptly if you suspect misuse of information connected with an enquiry.

Children’s Information

Our property enquiry services are intended for adults. Children should not submit personal information through the website. If you believe a child has sent personal information, contact us so the matter can be reviewed.

External Websites and Updates

Links to other websites are provided for convenience. Review their privacy policies before using them. This policy may be updated to reflect changes to website features, business processes or applicable requirements. The latest revision date appears above.

Please also read our Website Disclaimer.